Refund Policy

At SoGlowSome, your confidence matters. That’s why we proudly offer a 30-Day Money-Back Guarantee on eligible purchases.

30-Day Money-Back Guarantee

If you’re not completely satisfied with your purchase, you may request a refund within 30 days of receiving your order.

How to Request a Refund

To initiate a refund, you must contact our support team within the 30-day period. Refund requests submitted without contacting support first may not be processed.

Product Eligibility

  • Unopened and unused products are eligible for a full refund.

  • Opened or used products may not be eligible for a refund and will be reviewed on a case-by-case basis.

Refund Method

Refunds will be issued to the original payment method used at checkout.
The time it takes for the refund to appear in your account may vary depending on your payment provider or bank.

Important Notes

  • Shipping charges are non-refundable unless the item arrived damaged or incorrect.

  • SoGlowSome reserves the right to refuse refunds that do not meet our policy requirements.

Company Information: 

Company Name:  Loods1985

Address:  Oeligstraße 32A, 52538 Selfkant (Germany)

Chamber of Commerce (KvK):  94506698

VAT Number:  NL159405154B01

Email Address:  info@soglowsome.com